Frequently Asked Questions

Clear answers about product capabilities, devices, network requirements, pricing tiers, and data privacy.

1. Product & Competition Setup

Core System

Live Gym Scorer is fully self-service gymnastics competition scoring software. Clubs use their own compatible phones, tablets, and laptops to configure rosters, capture judges' scores digitally on the floor, show live leaderboards, and print verified podium award lists.

Yes. Organisers create and configure their competitions independently, import participants via CSV, connect judges using 6-digit PINs or QR codes, and operate the entire event without needing physical hardware or staff supplied by Live Gym Scorer.

No. Live Gym Scorer is pure self-service software. Clubs provide their own devices (tablets, smartphones, laptops), internet connectivity, venue power, and staffing.

A laptop for the central control desk, and tablets or smartphones for judges. Judges can comfortably use their own personal mobile devices with no app store download required. See our System Requirements page for complete hardware details.

Standard venue Wi-Fi or a 4G/5G mobile phone hotspot works reliably. Because score payloads are lightweight JSON data, an ordinary connection easily supports full arena operation.

Yes. You can create a Free Test Competition with up to 10 test gymnasts. Explore the complete digital judge scoring, leaderboard, and export workflow with no payment card required.

2. Disciplines, Rules & Reliability

Scoring Tariffs

We support Women's Artistic (WAG 4-piece), Men's Artistic (MAG 6-piece), Recreational formats (Floor & Vault 2-piece), Rhythmic gymnastics, and multi-judge panels (1–6 judges) with automatic high/low mark dropping and median averaging per FIG regulations.

Cloud score submission requires an internet connection. Retain your entered marks, reconnect and check that the server accepted the score before moving on. Automatic offline submission is not a supported guarantee. Save a complete backup before the event.

Because scores and All-Around rankings calculate continuously after every routine salute, verified medal rosters and printable summary sheets are ready within 5 minutes of the final routine.

3. Pricing, Billing & Data Ownership

Transparent Pricing

No. We charge flat pricing: £69 per Event Pass, £24.99/mo Club Monthly, £249/yr Club Annual, or £999 Lifetime. You never pay extra per gymnast, per routine, or per spectator feed.

Yes. If you upgrade from an Event Pass to Club Annual within 30 days of buying it, the £69 you paid comes off the £249, so you pay £180. Club Monthly subscribers can switch to Club Annual through the billing portal. Twelve months of Monthly costs £299.88, so Annual is £50.88 less.

Your club retains 100% ownership of all participant rosters, score archives, and club details. We process data strictly under UK GDPR data protection requirements with encrypted storage.

Still have questions?

Try a free test competition on your club devices or contact our support team directly.

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